August 17, 2022

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Name middle brokers do business from home — in a Starbucks drive-thru

Whereas some employers could also be pushing to convey staff again to the workplace, many staff have absolutely transitioned to working from house. Pew Analysis discovered earlier this yr that “about six in 10 US staff who say their work will be completed largely from house (59%) do business from home all or more often than not” .

Nonetheless, working from house takes totally different varieties for various folks. Whereas many house staff have turn out to be snug conducting conferences of their pajamas or firing off a number of emails on the dresser, others have pushed working from house to its limits — even exterior the house.

An instance of bending the work-from-home guidelines went viral this week after TikTok consumer Sherry (@ilove2giggle2) posted a video of her customer support calls whereas ready within the drive-thru queue at Starbucks.

Her video at present has over 323,000 views.

@ilove2giggle2 What’s your favourite Starbucks drink? #fyp #viral #workfromhome #callcenterlife #customerservice #virtualassistant ♬ Unique sound – SherryH

Within the video you’ll be able to see and listen to Sherry answering a telephone name. At one level, she places the client on maintain for them to “test and see this example.” In actuality, she simply pulled as much as the window at Starbucks, the place she orders a drink.

Whereas Sherry appears to suggest in feedback that the video is a joke (“I’m solely joking!” she wrote in response to a remark asking the way it was doable to work from her telephone), that sparked Video however discussions and debates on the platform.

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Many customers mentioned that irrespective of if this video was a joke, there would solely actually be an issue if Sherry didn’t do her job.

“I’m right here to help ‘work smarter not more durable,’” wrote one consumer.

“My mother drives round together with her work laptop computer and goes about her life,” added one other.

As Sherry mentioned in feedback, “Sure, I nonetheless assist the shoppers!”

Some customers joked in regards to the scenario.

“That’s known as working via lunch,” laughed one viewer.

“Hotspot: ON,” mentioned a second.

We reached out to Sherry through TikTok remark.


In the present day’s high tales

*Preliminary publication: June 12, 2022 at 9:47 am CDT

Braden Bjella

Braden Bjella is a tradition author. His work will be present in Mixmag, Digital Beats, Schön! journal and extra.

Braden Bjella

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